Are you seeking an influential role in one of the most remarkable and best performing digital agencies in Greece? Αre you a result-oriented, dynamic team player, natural born leader with a very confident and assertive attitude, always curious to discover ways to amaze your clients?
We want to welcome aboard a Senior Account Manager highly experienced in Travel marketing, who will be challenged to co-ordinate our national and international teams, helping them achieve their most demanding goals. Do you have at least 3 years of experience in account management, enjoy autonomy while growing your role, love being challenged and are capable of regularly working under pressure to deliver exceptional results?
If all the above describe you, then we invite you to join our team of “Rock Stars”!
Basic Roles & Responsibilities
Working in a lively, friendly, creative and highly collaborative environment, you will be responsible of overseeing projects on a day-to-day basis, ensuring that they run smoothly and reach their maximum potential.
Daily contact with clients is a key part of the job, so offering new and forward-thinking ideas is critical to the productive internal-external communication process. As a senior account manager, you will be also expected to pitch new ideas and strategies to clients.
In Globe One Digital, we love performance. Thus you will be expected to directly cooperate with the company’s directors to give your projects direction and maintain a clear strategy for achieving the absolute best outcome for our clients. This process includes a lot of reporting, consulting and strategic brainstorming in sectors beyond pure digital, such as advertising and marketing.
Although this is an office-based role, it will require you to spend time in meetings and briefings (OOO), as well as keeping a close rapport with clients. Authentic motivation and a strong service mindset is key.
The main responsibilities of a Senior Account Manager include, but are not limited to:
- Developing a strong understanding of the products, competition, industry, marketing goals and objectives of your clients
- Managing/controlling the resourcing and profitability of accounts while ensuring that clients are happy
- Finding new opportunities for existing clients while up/cross selling additional services
- Setting a broad range of targets and specific performance metrics, aligned with the clients’ digital strategies
- Staying up to date with product launches and providing guidance to clients and the internal teams when necessary
- Organizing meetings with different teams to ensure all members are on board and in-line with the clients’ goals
- Inspiring, educating and leading all team members to improve customer experience while upholding brand consistency
- Contributing by generating valuable solutions and new service directions for all of the company's departments
Skills and Attributes
- University or College Degree
- 3+ years of experience in Account Management, with a focus in Travel & Hospitality industry
- Effective management of multiple projects in a deadline-driven environment
- Excellent organizational skills, with the ability to prioritize tasks & deliverables, maximize efficiency, and maintain structure throughout the workday
- Strong leadership skills, with the ability to share knowledge within our teams, while remaining completely results-oriented
- Strong attention to detail, with a positive problem-solving attitude
- Exceptional negotiation skills, with the ability to push the team and clients in the most productive direction
- Strong presentation skills
- Proficiency in Microsoft Office tools, especially in PowerPoint & Excel
- Keen attention to budgetary restraints
- Experience of data reporting and data analysis
- Experience on creating media plans for advertising campaigns
- Excellent knowledge of account management tools/software
- Familiarity with Google Looker Studio, Google Ads platform, Google Analytics & all major social media tools (i.e., Hootsuite, Buffer, Sprinklr, Social Bakers etc.)
- Excellent understanding of KPI setting and optimization tracking
- Excellent English & Greek communication skills, both written & oral
Benefits you will you enjoy
- Full-time job with highly competitive salary compared to the market’s benchmark
- Extra Bonuses based on annual performance
- Access to international training programs and conferences that maximize your personal development
- Strong birth & marriage support program
- Free unlimited snacks, fruit, dairy, and refreshments all day long
Our Culture
Our Globe One Digital team is collaborative, friendly, supportive, and made up of highly skilled individuals who enjoy continuous learning and development. We encourage close teamwork as much as autonomy and appreciate individuals who are self-motivated and happy to take initiative.
We uphold a visionary and open-minded perspective that reflects our long-held ethos of successfully working with and being trusted by all our clients.
We look forward to receiving your CV at:
digital@globeonedigital.com
All submissions will be treated with confidentiality.